Privacy Policy

Introduction

Welcome to Care Route Medical Transportation. Protecting your privacy and safeguarding your personal information are important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services or visit our website.

Information We Collect

We may collect the following types of information:

Personal Information

This may include your name, email address, phone number, mailing address, and other information you voluntarily provide to us.

Technical Information
This may include your IP address, browser type, device type, operating system, and other technical details collected automatically when you use our website.

Usage Information
This includes information about how you interact with our website and services.

Communication Preferences
This includes your preferences for receiving service updates, reminders, and promotional communications.

How We Use Your Information

We may use the information we collect to:

Provide and maintain our services
Improve and personalize your experience
Respond to inquiries and provide customer support
Send service-related updates, reminders, and follow-up messages
Send marketing or promotional communications when you have provided consent
comply with legal and regulatory obligations

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Monitor website traffic and usage
improve website performance and functionality
Enhance your browsing experience

You can manage cookie settings through your browser. Please note that disabling cookies may affect certain features of the website.

Sharing of Information

We do not sell, rent, trade, or share your personal information with third parties for marketing or promotional purposes. We may share information only in the following limited situations:

Service Providers
We may share information with trusted vendors and service providers who help us operate our website, process payments, provide communications, or support our business operations.

Legal Requirements
We may disclose information when required to do so by law, regulation, legal process, or governmental request, or when necessary to protect our rights, safety, or property.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Restrict or object to certain processing activities
Request the transfer of your information to another provider, where applicable

To exercise any of these rights, please contact us at +1 425-250-9898 or info@careroute.net.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take steps to delete it promptly.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Care Route Medical Transportation
Phone: +1 425-250-9898
Email: info@careroute.net
Address: Kirkland, WA, United States

Care Route Medical Transportation maintains strict privacy policies, ensuring that personal information and mobile information of our users and members is not sold, shared, rented, released, or traded to third parties for marketing/ promotional purposes.

SMS Terms & Conditions

Care Route Medical Transportation
Contacts can expect to receive general customer service and reminders and follow-ups.
You can cancel the SMS service at any time. Simply text “STOP” to the number provided. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to info@careroute.net.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy: https://careroute.net/privacy-policy/.